HelpDesk, Knowledge Base Website + Forum + Membership System
Easy, Powerful and Instantly Useful
- Instant AnswersLightning fast AJAX search enables customers to find what they need in seconds.
- Article FeedbackCollect feedback on articles so you can pinpoint which articles are helping your users, and identify which need improving.
- Built-in AnalyticsFind out in seconds how well your knowledge base is helping your users.
- Content OrderingTake control of your content! Drag and drop category ordering so you can order everything your way.
- Article AttachmentsProvide your visitors with downloadable files in articles with built-in support for attachments.
- Widgets IncludedThree widgets for displaying knowledge base article, categories and authors across your site.
- Create a branded Knowledge Base
- Increase customer loyalty and reduce support time
- Enable customers to help themselves
- Reduce support ticket volume and repetitive questions
- Provide a community based support system and reward valuable contributors
- Offer 24/7 access to support topics and answers
- Allow customers to vote on article helpfulness
- Gain SEO and brand visibility benefits from using online support
- Benefit from the power and flexibility of a WordPress powered site
- Enhanced live customizer support – control colors and text
- Retina Icon Fonts
- Translation ready po/mo files included
- Child theme included and customization ready